Was this tutorial easy to follow? Product Survey Question
Track how clearly your tutorial communicates and identify friction points that might prevent users from successfully completing the learning process.
Question type
Yes/No binary choice
Primary metric
CSAT (Customer Satisfaction Score)
Answer scale variations
| Style | Options |
|---|---|
| Typical choice | No Yes |
| More emphatic | Not at all Absolutely |
| Clarity-focused | Hard to follow Easy to follow |
| Experience-based | Struggled with it Followed easily |
Follow-Up Questions
When users indicate whether a tutorial was easy to follow, the natural next step is understanding the specific friction points or successful elements that shaped their experience. These follow-up questions help you identify which sections need clarity improvements and which teaching approaches resonate best.
This categorizes the specific breakdown points in your tutorial structure, revealing whether issues stem from pacing, clarity, prerequisites, or instructional design.
Getting users to pinpoint the exact section or step that caused confusion helps you prioritize tutorial revisions and understand where learners typically get stuck.
This captures constructive suggestions from users who just completed the learning experience, often revealing missing elements like code examples, screenshots, or prerequisite explanations that would bridge comprehension gaps.