# feedback.tools ## Resources - [Feedback Analytics Platform](https://feedback.tools/): Capture and analyze user feedback - [CSAT 5: Product Satisfaction Survey](https://feedback.tools/csat5-survey): Ask users about their overall satisfaction. - [CSAT 2: Simple Satisfaction Survey](https://feedback.tools/csat2-survey): Ask users about specific features or flows. - [NPS: Loyalty Survey](https://feedback.tools/nps-survey): Ask users if they’d recommend your product. - [CES: Customer Effort Survey](https://feedback.tools/ces-survey): Ask users how easy it is to use your product. - [Pricing](https://feedback.tools/pricing): Simple, transparent pricing. Unlimited responses with no extra charges. - [NPS Calculator](https://feedback.tools/nps-calculator): Instantly check your NPS score. Simple, free, and accurate! - [AI User Persona Generator](https://feedback.tools/ai-user-persona-generator): Get Persona Profiles for Your Product - [Make Ad Copy with AI](https://feedback.tools/ai-ad-copy-generator): Generate high-converting ad copy with AI in seconds — just type, click, and launch! - [Make a survey with AI](https://feedback.tools/ai-survey-generator): Generate a CSAT survey with AI in seconds — just type, click and launch! - [feedback.tools Alternatives - Compare Popular Feedback Tools](https://feedback.tools/alternatives): Compare feedback.tools with popular alternatives like SurveyMonkey, Survicate, Hotjar, Refiner, and Delighted. See detailed feature and price comparisons. - [Delighted vs feedback.tools – Feature & Price Comparison](https://feedback.tools/delighted-alternative): feedback.tools is a more affordable and simpler alternative to Delighted for SaaS products and applications. - [Hotjar vs feedback.tools – Feature & Price Comparison](https://feedback.tools/hotjar-surveys-alternative): feedback.tools is a more affordable and simpler alternative to Hotjar for SaaS products and applications. - [Refiner vs feedback.tools – Feature & Price Comparison](https://feedback.tools/refiner-alternative): feedback.tools is a more affordable and simpler alternative to Refiner for SaaS products and applications. - [SurveyMonkey vs feedback.tools – Feature & Price Comparison](https://feedback.tools/surveymonkey-alternative): feedback.tools is a more affordable and simpler alternative to SurveyMonkey for SaaS products and applications. - [Survicate vs feedback.tools – Feature & Price Comparison](https://feedback.tools/survicate-alternative): feedback.tools is a more affordable and simpler alternative to Survicate for SaaS products and applications. - [What is CES?](https://feedback.tools/what-is-ces): Measures how easy it was for a user to complete a task. - [What is CSAT?](https://feedback.tools/what-is-csat): Measures how satisfied customers are with a product or service. - [What is NPS?](https://feedback.tools/what-is-nps): Measures how likely customers are to recommend a product or service to others. ## Blog - [Blog](https://feedback.tools/blog): Latest posts - [Insights Hub Redesign](https://feedback.tools/blog/insights-hub-redesign): Dashboard redesign focused on the Insights Hub. Bullet list replaced with cards. Insight types are now grouped with distinct visual styles. - [Surveys for Shopify](https://feedback.tools/blog/shopify-plugin-release): Shopify plugin to collect post-purchase customer feedback and track satisfaction. Available now in the Shopify App Store. - [Customer Feedback Loop: The Continuous Process That Drives Growth](https://feedback.tools/blog/customer-feedback-loop): Users are telling you exactly how to improve your product. Build a continuous pipeline that captures feedback, spots patterns with AI, and ships exactly what users need. - [NPS vs CSAT: Which Customer Satisfaction Metric Actually Drives Results?](https://feedback.tools/blog/nps-vs-csat): Choose the right satisfaction metric for your product. Learn when to use NPS vs CSAT and how to turn scores into actionable improvements. - [Close-Ended Questions](https://feedback.tools/blog/close-ended-questions): Turn scattered user opinions into measurable clusters with structured survey questions. Get a set of ready-to-use examples organized by business type. - [10 Post-Purchase Survey Questions to Boost Your Ecommerce Conversions](https://feedback.tools/blog/10-post-purchase-survey-questions-ecommerce): Timely post-purchase surveys can help you capture valuable feedback, enhance customer satisfaction, and drive repeat purchases. - [How Did You Hear About Us? Options](https://feedback.tools/blog/how-did-you-hear-about-us-options): A collection of multiple-choice survey options to help you understand how customers first discovered your business. - [Feedback Is the Key to Success](https://feedback.tools/blog/feedback-is-the-key-to-success): Turn customer clusters into solutions that address their real needs