# feedback.tools

## Resources
- [Feedback Analytics Platform](https://feedback.tools/): Capture and analyze user feedback 
- [CSAT 5: Product Satisfaction Survey](https://feedback.tools/csat-5-point-scale-survey): Ask users about their overall satisfaction. 
- [CSAT 2: Simple Satisfaction Survey](https://feedback.tools/csat-2-point-scale-survey): Ask users about specific features or flows. 
- [NPS: Loyalty Survey](https://feedback.tools/nps-survey): Ask users if they’d recommend your product. 
- [CES: Customer Effort Survey](https://feedback.tools/ces-survey): Ask users how easy it is to use your product. 
- [NPS Calculator](https://feedback.tools/nps-calculator): Instantly check your NPS score. Simple, free, and accurate! 
- [AI User Persona Generator](https://feedback.tools/ai-user-persona-generator): Get Persona Profiles for Your Product 
- [Make Ad Copy with AI](https://feedback.tools/ai-ad-copy-generator): Generate high-converting ad copy with AI in seconds — just type, click, and launch! 
- [Make a survey with AI](https://feedback.tools/ai-survey-generator): Generate a CSAT survey with AI in seconds — just type, click and launch! 
- [What is CES?](https://feedback.tools/what-is-ces): Measures how easy it was for a user to complete a task. 
- [What is CSAT?](https://feedback.tools/what-is-csat): Measures how satisfied customers are with a product or service. 
- [What is NPS?](https://feedback.tools/what-is-nps): Measures how likely customers are to recommend a product or service to others. 

## Blog
- [Blog](https://feedback.tools/blog): Latest posts
- [Customer Feedback Loop: The Continuous Process That Drives Growth](https://feedback.tools/blog/customer-feedback-loop): Users are telling you exactly how to improve your product. Build a continuous pipeline that captures feedback, spots patterns with AI, and ships exactly what users need.
- [NPS vs CSAT: Which Customer Satisfaction Metric Actually Drives Results?](https://feedback.tools/blog/nps-vs-csat): Choose the right satisfaction metric for your product. Learn when to use NPS vs CSAT and how to turn scores into actionable improvements.
- [Close-Ended Questions](https://feedback.tools/blog/close-ended-questions): Turn scattered user opinions into measurable insights with structured survey questions. Get a set of ready-to-use examples organized by business type.
- [10 Post-Purchase Survey Questions to Boost Your Ecommerce Conversions](https://feedback.tools/blog/10-post-purchase-survey-questions-ecommerce): Timely post-purchase surveys can help you capture valuable feedback, enhance customer satisfaction, and drive repeat purchases.
- [How Did You Hear About Us? Options](https://feedback.tools/blog/how-did-you-hear-about-us-options): A collection of multiple-choice survey options to help you understand how customers first discovered your business.
- [Feedback Is the Key to Success](https://feedback.tools/blog/feedback-is-the-key-to-success): Turn customer insights into solutions that address their real needs