Was the import successful? Product Survey Question

Quickly validate your import feature's reliability and catch technical issues before they compound into user frustration and data migration problems.

Was the import successful?
NoYes

Question type

Yes/No binary choice

Primary metric

CSAT (Customer Satisfaction Score)

Answer scale variations

Comparison table
StyleOptions
Typical choiceNo
Yes
Success-focusedFailed
Successful
Outcome-basedImport failed
Import succeeded
Direct statusUnsuccessful
Successful

Follow-Up Questions

Understanding what happens after an import attempt is crucial for improving your data migration tools. These follow-up questions help you diagnose failure patterns and identify friction points in the import process.

What went wrong with the import?

This gives you structured data on common failure modes, making it easier to prioritize which import issues to fix first based on frequency.

Can you describe what happened when you tried to import?

Open-ended context reveals edge cases and specific scenarios that your structured questions might miss, especially useful for debugging complex data transformation issues.

What type of file were you trying to import?

Knowing which file formats cause the most problems helps you focus compatibility improvements where they'll have the biggest impact on success rates.

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