Best Qualaroo Alternative 2026: feedback.tools
Qualaroo is a customer feedback platform that captures in-context feedback through website surveys called "Nudges" designed to gather insights while users are actively engaged.
feedback.tools is a simpler and more affordable in-app feedback solution built for software teams that provides AI-powered insights without requiring enterprise plans.
Features & Pricing
Below is a detailed side-by-side comparison of pricing and key features. All prices are approximate.
| Feature | Qualaroo | feedback.tools | Winner |
|---|---|---|---|
| Pricing model | Pageview-based & email-based with tiered plans | Surveys-based | |
| 100 responses | $39.99/month $239.88/year | $35/month $420/year | Qualaroo saves $180/year |
| 500 responses | $39.99/month $239.88/year | $35/month $420/year | Qualaroo saves $180/year |
| 1K responses | $99.99/month $599.88/year | $35/month $420/year | Qualaroo saves $180/year |
| 5K responses | $99.99/month $599.88/year | $35/month $420/year | Qualaroo saves $180/year |
| 10K responses | ~$149.99/month $1,798.88/year | $35/month $420/year | feedback.tools saves $1,379/year |
| Data ownership | ✅ CSV/Excel export | ✅ CSV/Excel export | |
| AI-powered insights & analysis | ⚠️ Enterprise only ($1,799/year) | ✅ Automated insights with categories | feedback.tools |
| Sentiment analysis | ⚠️ IBM Watson - Enterprise only ($1,799/year) | ✅ Automatic sentiment analysis | feedback.tools |
| AI-prioritized product backlog | ❌ | ✅ AI-prioritized product backlog | feedback.tools |
| Incident tracking & monitoring | ❌ | ✅ Error monitoring & trend visualization | feedback.tools |
| JavaScript SDK | ⚠️ Embed-style with API control | ✅ Full JavaScript SDK | feedback.tools |
| Surveys included | ✅ Unlimited forms & surveys | 1 survey | Qualaroo |
| Appearance customization | ✅ Branding & customization | ✅ Appearance customization | |
| User targeting | ✅ Advanced targeting (custom variables on Enterprise) | ✅ Target specific users |
Hidden Costs & Limitations of Qualaroo
⚠️ Free plan is a lifetime cap: The 50 responses in the free plan are total ever, not monthly, so once used they don't reset.
⚠️ AI features require Enterprise plan: IBM Watson sentiment analysis, emotion detection, and keyword identification are only available on the $1,799/year Enterprise plan.
⚠️ Mobile SDK paywalled: Native iOS and Android in-app SDKs are only available on Enterprise plans, limiting mobile app integration on lower tiers.
⚠️ Advanced integrations locked behind Enterprise: Premium integrations like Salesforce, HubSpot, Slack, and Zapier require Enterprise ($1,799/year minimum).
⚠️ White-label costs extra: Removing "Powered By" branding requires an additional $300/year on top of any plan.
⚠️ Pageview limits on Business plan: Business plan is capped at 100k pageviews/month, which can be quickly exhausted on high-traffic sites.
⚠️ Annual billing required for Enterprise: Enterprise features cannot be paid monthly, requiring a full year commitment upfront.
Hidden Costs & Limitations of feedback.tools
No hidden costs! All the features listed are available on the Standard plan with no limits except the number of surveys.
Conclusion
feedback.tools is ideal for software teams who want AI-powered feedback analysis and incident tracking without paying $1,799/year for enterprise features.
