SurveyMonkey Alternative
feedback.tools is a more affordable and simpler alternative to SurveyMonkey for SaaS products and applications.
SurveyMonkey is an AI-powered survey platform that helps organizations create surveys and forms quickly, with access to a global research panel for market research.
feedback.tools takes a different approach, focusing specifically on software product teams who need actionable insights rather than traditional survey data collection.
Pricing & Features
Below is a detailed side-by-side comparison of pricing and key features. All prices are approximate.
| Feature | SurveyMonkey | feedback.tools | Winner |
|---|---|---|---|
| Pricing model | Response-based tiers | Surveys-based | |
| 100 responses | €39/month €432/year | $35/month $420/year | feedback.tools saves $12/year |
| 500 responses | €39/month €432/year | $35/month $420/year | feedback.tools saves $12/year |
| 1K responses | €39/month €432/year | $35/month $420/year | feedback.tools saves $12/year |
| 5K responses | €99/month €1,188/year | $35/month $420/year | feedback.tools saves $768/year |
| 10K responses | Custom pricing | $35/month $420/year | feedback.tools |
| Data export | ✅ CSV/Excel/PPT/PDF | ✅ CSV/Excel export | |
| AI-powered insights & analysis | ❌ | ✅ Automated insights with categories | feedback.tools |
| Sentiment analysis | ✅ Positive/neutral/negative | ✅ Automatic sentiment analysis | |
| Product backlog with priorities | ❌ | ✅ AI-prioritized backlog | feedback.tools |
| Error Monitoring | ❌ | ✅ Error monitoring & trend visualization | feedback.tools |
| JavaScript SDK | ✅ Mobile SDK for iOS/Android | ✅ | |
| Surveys included | 25 responses/survey (free), 1,000-40,000/year (paid) | 1 survey included | |
| Appearance customization | ✅ White-label branding | ✅ | |
| User targeting | ✅ Behavioral targeting | ✅ Target specific users |
Conclusion
If you need a general-purpose survey tool with market research panels, SurveyMonkey delivers. For SaaS teams wanting automatic AI analysis of in-app feedback at a lower price point, feedback.tools is the smarter choice.