*feedback.tools
NPS: Loyalty Survey

Measure Customer Loyalty

How likely are you to recommend our product/service to a friend or colleague?
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7-day trial period. Try it risk-free.

The simplest way to talk with users

Ask your questions

Ask your questions

Add a survey to your app or share a survey link

Collect feedback

Collect feedback

The platform gathers responses and finds key themes

Understand what to build

Get your product roadmap

See prioritized features based on what users request

Feedback Dashboard

Real-time pulse on what users think about your product

Feedback Dashboard

  • Satisfaction score

    One clear number that shows how users feel about your product and whether satisfaction is improving over time.

  • Spot trends in requests

    See which features users keep asking for and which bugs are causing the most frustration, so you know exactly where to focus your efforts.

Insights Hub

Automated priority list based on user feedback records

Insights Hub

Try the Dashboard with our live demo

Live Demo

  • Turn feedback chaos into a clear backlog

    Stop drowning in scattered comments across Slack, email, support tickets, and spreadsheets. Get one organized view of everything users are telling you.

  • Never miss what matters

    Critical issues are automatically categorized and ranked by how many users report them, so high-impact bugs and popular feature requests rise to the top.

  • Multi-language support

    Your users speak dozens of languages, but you get insights in one. AI translates and analyzes feedback from anywhere in the world.

  • Close the feedback loop

    Connect user requests to shipped features, so you can show people their voice matters. Turn satisfied users into your best promoters.

Easy Setup

Designed for use by non-technical individuals

  • 1. Add Your Website
    Enter the domain where you want to show the widget.
  • 2. Copy the Code
    Copy the code provided and paste it onto your website.
  • 3. Get Feedback
    Start collecting valuable customer feedback instantly.

AI Feedback Intelligence

You won't want to work with user feedback any other way

  • Key Theme Extraction

    AI groups thousands of comments into clear themes automatically, showing you which features users want most and which bugs are driving them away.

    Get Started

  • Insight Trend Analysis

    Track how each product update impacts satisfaction over time. See which changes users love and which ones miss the mark, so you can iterate with confidence.

    Get Started

  • Sentiment Analysis

    Understand the intensity behind feedback—distinguish between mild frustration and deal-breaker problems, or curiosity versus strong demand. Prioritize what really moves the needle.

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  • Smart Alert System

    Get notified immediately when multiple users report the same critical issue. Catch problems before they escalate and damage retention.

    Get Started

Pricing

Unlimited responses. No extra charges.

Other solutions

$100-500+
per month, paid annually
  • Extra charges for every feature
  • Limited to 200 responses per month
  • No advanced analytics or clusters
  • No data export — vendor lock-in
  • No SDK or customization options

Standard

$35
per month, paid annually
  • 1 active survey
  • Unlimited responses
  • Appearance customization
  • Data export
  • JavaScript SDK
7-day trial period. Try it risk-free.
NPS: Loyalty Survey - feedback.tools