Discord integration

What it does

• Posts a rich embed to your Discord channel on every new response
• Shows the survey title, response text, and score
• Classifies NPS responses into promoter, passive, or detractor
• Includes user details like email, plan, and country

How it works

1. 1

   Create a Discord webhook

   Open channel settings in Discord and create a webhook for the target channel.

2. 2

   Paste the URL into feedback.tools

   Connect the integration by saving your Discord webhook URL in the dashboard.

3. 3

   Start collecting

   Every new survey response is posted to your channel automatically.

Use cases

• Share customer feedback with your community in real time
• Keep a feedback channel your whole team can follow
• Spot trends in sentiment without opening the dashboard

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