Best Survicate Alternative 2026: feedback.tools
Survicate is a multi-channel customer feedback platform with an AI-powered Insights Hub that centralizes surveys, app reviews, support tickets, and other feedback sources.
feedback.tools is a focused feedback tool built specifically for software development teams, offering simpler setup, more detailed AI insights, and more affordable pricing than Survicate.
Features & Pricing
Below is a detailed side-by-side comparison of pricing and key features. All prices are approximate.
| Feature | Survicate | feedback.tools | Winner |
|---|---|---|---|
| Pricing model | Response-based | Surveys-based | |
| 100 responses | $79/month $588/year | $35/month $420/year | feedback.tools saves $168/year |
| 500 responses | $149/month $948/year | $35/month $420/year | feedback.tools saves $528/year |
| 1K responses | Contact Sales $1,188/year | $35/month $420/year | feedback.tools saves $768/year |
| 5K responses | Contact Sales | $35/month $420/year | feedback.tools |
| 10K responses | Contact Sales | $35/month $420/year | feedback.tools |
| Data ownership | ✅ CSV/XLSX export on paid plans | ✅ CSV/Excel export | |
| AI-powered insights & analysis | ⚠️ Growth plan or higher (annual commitment required) | ✅ Automated insights with categories | feedback.tools |
| Sentiment analysis | ⚠️ Growth plan or higher (annual commitment required) | ✅ Automatic sentiment analysis | feedback.tools |
| AI-prioritized product backlog | ❌ | ✅ AI-prioritized product backlog | feedback.tools |
| Incident tracking & monitoring | ⚠️ Partial - feedback button only, no dedicated tracking | ✅ Error monitoring & trend visualization | feedback.tools |
| JavaScript SDK | ✅ Full programmatic control with showSurvey(), setVisitorTraits(), invokeEvent() | ✅ JavaScript SDK | |
| Surveys included | Unlimited on Growth plan, 2 active surveys on Starter | 1 survey | Survicate |
| Appearance customization | ⚠️ Growth plan or higher for branding removal | ✅ Appearance customization | feedback.tools |
| User targeting | ✅ Basic on all plans, advanced targeting on paid plans | ✅ Target specific users |
Hidden Costs & Limitations of Survicate
⚠️ Active survey limit on Starter: Only 2 active surveys allowed on Starter plan, forcing upgrade to Growth (annual commitment) for continuous feedback programs.
⚠️ AI features require annual commitment: Insights Hub, Research Assistant, and AI categorization only available on Growth plan which requires annual billing (no monthly option).
⚠️ Response overages add up quickly: Overage charges of $0.79 per response on Starter plan can significantly increase costs.
⚠️ Branding removal locked to Growth+: Survicate branding only removed on Growth and Advanced plans (annual commitment required).
⚠️ Mobile SDKs require Advanced plans: iOS, Android, React Native, Flutter, and Unity SDKs require custom Advanced plans starting at $299/month.
⚠️ Free plan trap: 300 total response cap across all surveys despite advertising "unlimited surveys".
Hidden Costs & Limitations of feedback.tools
No hidden costs! All the features listed are available on the Standard plan with no limits except the number of surveys.
Conclusion
For software development teams that need AI-powered feedback analysis without annual commitments or complex pricing, feedback.tools provides automated insights and product backlog prioritization at $35/month with no hidden costs.
