Product Context

Surveys are now analyzed with your product in mind, from context pre-filled out of your product URL.

Surveys are now analyzed with your product in mind, from context pre-filled out of your product URL.

Popup, inline, SDK, API, direct link, QR code. New channels to deliver a survey and collect answers wherever your users are.

Feedback from an email, a chat, or a call can now be added to a survey by hand, with attachments and user attribution.

Released an open source React library for customer feedback surveys.

Added CES and NPS survey support. You can now measure customer effort and loyalty alongside satisfaction scores.

Dashboard redesign focused on the Insights Hub. Bullet list replaced with cards. Insight types are now grouped with distinct visual styles.

Shopify plugin to collect post-purchase customer feedback and track satisfaction. Available now in the Shopify App Store.