How simple was it to integrate with your tools? Product Survey Question
Understand how easily users can connect your product with their existing tech stack, revealing friction points in your integration process that could block adoption.
Question type
Rating scale 1-7
Primary metric
Answer scale variations
| Style | Options |
|---|---|
| Typical choice | Very difficult Difficult Somewhat difficult Neutral Somewhat easy Easy Very easy |
| Simplicity-focused | Extremely complex Very complex Somewhat complex Moderate Somewhat simple Very simple Extremely simple |
| Effort-based | Required much effort Required effort Required some effort Moderate effort Required little effort Required minimal effort Required no effort |
| Experience-focused | Very frustrating Frustrating Somewhat frustrating Acceptable Somewhat smooth Smooth Very smooth |
| Time-based | Took far too long Took too long Took longer than ideal Took reasonable time Took less time than expected Took little time Took minimal time |
Follow-Up Questions
Understanding why users found integration easy or difficult reveals specific friction points and opportunities for improvement. These follow-ups help you identify which tools cause problems, what documentation gaps exist, and where your integration experience excels.
Knowing which specific tools users integrated with lets you correlate ease scores with particular integrations, helping you prioritize improvements where they'll have the most impact.
This open-ended question captures the specific steps, documentation issues, or pleasant surprises that shaped their experience, giving you concrete details you can't get from the score alone.
Even users who found integration easy often have suggestions that could make it effortless, while those who struggled will tell you exactly what documentation, features, or support they needed.