How easy was it to customize your dashboard? Product Survey Question
Understand how intuitive your dashboard customization is and identify friction points that could prevent users from personalizing their experience.
Question type
Rating scale 1-7
Primary metric
Answer scale variations
| Style | Options |
|---|---|
| Typical choice | Very difficult Difficult Somewhat difficult Neutral Somewhat easy Easy Very easy |
| More emphatic | Extremely difficult Very difficult Difficult Neither easy nor difficult Easy Very easy Extremely easy |
| Process-focused | Highly complicated Complicated Somewhat complicated Moderate Somewhat simple Simple Highly simple |
| Expectation-based | Much harder than expected Harder than expected Somewhat harder As expected Somewhat easier Easier than expected Much easier than expected |
Follow-Up Questions
When users report difficulty customizing their dashboard, you need to quickly understand what's blocking them. These follow-up questions help you identify specific pain points in your customization flow and discover which features users actually want to adjust.
This identifies the exact friction point in your customization UX so you know whether to fix discoverability, simplify the flow, or expand options.
This reveals which customization features matter most to your users, helping you prioritize which aspects of dashboard flexibility to improve first.
Open-ended context captures the specific user journey and edge cases that multiple choice can't anticipate, revealing unexpected customization needs.