How much effort did it take to invite your team? Product Survey Question
Measure the friction users face when onboarding their teams, helping you identify and eliminate barriers that could prevent viral growth and team adoption.
Question type
Rating scale 1-7
Primary metric
Answer scale variations
| Style | Options |
|---|---|
| Typical choice | Very difficult Difficult Somewhat difficult Neutral Somewhat easy Easy Very easy |
| More emphatic | Extremely difficult Very difficult Difficult Neutral Easy Very easy Extremely easy |
| Process-focused | Very complicated Complicated Somewhat complicated Neutral Somewhat simple Simple Very simple |
Follow-Up Questions
Understanding why users found team invitation easy or difficult helps you identify friction points in your onboarding flow and collaboration features. These follow-ups reveal specific obstacles and successful patterns that pure effort scores can't capture.
This open-ended follow-up captures the specific moments of friction or delight that drive effort scores, giving you actionable insights into which parts of your invitation flow need improvement.
Breaking down the invitation process into specific steps reveals which parts create the most friction, helping you prioritize UX improvements where they'll have the biggest impact.
This forward-looking question uncovers feature requests and workflow improvements directly from users who just completed the process, capturing fresh insights about what's missing or unclear.