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ChatGPT

Connect your feedback.tools surveys to ChatGPT and ask about your feedback in plain language — "What are the top complaints this month?", "Summarize the bug reports from German users." It reads your survey data and can import feedback, but can't change or delete anything.

Custom MCP connectors run in ChatGPT's Developer Mode, available on Pro, Business, Enterprise, and Edu plans. There is no one-click button — you add the server by hand.

Need a token first? See Before you start.


Turn on Developer Mode

  1. Open ChatGPT Settings → Connectors.
  2. Under Advanced, enable Developer Mode.

Add the connector

  1. Still in Settings → Connectors, click Create.

  2. Fill in:

    • Name: feedback-tools
    • MCP server URL: https://feedback.tools/mcp
  3. For authentication, choose the option to send an access token / API key (not OAuth, not "no authentication") and enter your token as the value:

    Bearer mcp_live_YOUR_TOKEN_HERE

    Include the word Bearer, a space, then your token.

  4. Confirm you trust the provider and click Create.


Enable it in a chat and ask

  1. Start a new chat. Open the Developer Mode / connectors menu in the composer and turn on feedback-tools for this conversation.

  2. Ask:

    List my surveys in feedback.tools.

ChatGPT will ask permission to use the tool the first time — allow it. If your surveys come back, you're connected. Try "What's the CSAT for my Onboarding survey?" next.


Troubleshooting

Comparison table
ProblemFix
No Developer Mode optionIt's limited to Pro, Business, Enterprise, and Edu plans, under Settings → Connectors → Advanced.
Connector added but no tools in chatEnable feedback-tools for that specific conversation from the composer's connectors menu — it's off by default in new chats.
"Unauthorized" / connection failedCheck the token is copied in full (starts with mcp_live_) and the value reads Bearer <token> (with the space). Revoke and create a fresh token if unsure.
"Data is locked" for a surveyThat survey's subscription has lapsed — reactivate it. The survey list stays visible regardless.