ChatGPT

Connect feedback.tools to ChatGPT and ask about your feedback in your own words: "What did people complain about most this month?" or "Sum up the bug reports from German users."

ChatGPT can read your surveys, create and set up surveys, and import new feedback. It can delete a single response, but only when you ask it to. It can't delete a survey or your account.

You add feedback.tools to ChatGPT as a custom MCP app in Developer mode. It works on the Plus, Pro, Business, Enterprise and Edu plans, in ChatGPT on the web. On Enterprise and Edu, an admin may need to turn on Developer mode for you first.

Turn on Developer mode

1. In ChatGPT on the web, open Settings → Security and login.
2. Turn on Developer mode.

Add the app

1. Open Plugins, click + and choose Create MCP App.
2. Fill in the fields:
   • Name: feedback.tools
   • MCP server URL: https://feedback.tools/mcp
3. For authentication, pick OAuth. Leave the client ID and client secret fields empty.
4. Click Scan Tools, confirm that you trust the app and create it.
5. ChatGPT opens feedback.tools in your browser. Sign in if you aren't signed in yet.
6. Check that the app asking for access is ChatGPT and click Allow.

ChatGPT now works with the feedback.tools account you signed in to.

Check that it works

Start a new chat, open the + menu in the message box and pick feedback.tools. Then ask:

List my surveys in feedback.tools.

ChatGPT asks you to confirm before it changes anything, for example before it creates a survey. If you see your surveys, you're all set.

Disconnect

Open Settings → MCP connection in feedback.tools, find ChatGPT under Connected apps and click Disconnect. ChatGPT loses access right away. To use it again, connect the app in ChatGPT once more.

Troubleshooting

No Developer mode option
Check your plan: Developer mode is on Plus, Pro, Business, Enterprise and Edu, and only on the web. On Enterprise and Edu, ask your admin to turn it on for you.

The app is added, but the chat can't use it
Pick feedback.tools in the + menu of that chat.

"Unauthorized", or ChatGPT asks you to connect again
The connection was removed, or you didn't use it for 30 days. Connect the app again and allow access.

The connection fails right after you create the app
Check that you picked OAuth, that the client fields are empty, and that the URL is exactly https://feedback.tools/mcp.

"Data is locked" for a survey
The survey has no active subscription: it has ended, or a payment is overdue. Renew it to get the data back. The survey still shows up in the list.