Published Sep 25, 2025

Surveys for Shopify

Shopify plugin to collect post-purchase customer feedback and track satisfaction. Available now in the Shopify App Store.

We just shipped a Shopify app. It's built to do one thing really well: ask customers for feedback right after they buy.

Shopify Plugin: Customer Satifcation Surveys
Different survey question types: emoji ratings, star ratings, and open text feedback

Most Shopify survey apps that do the same task are just wrappers for external SaaS platforms. They make you sign up on their site, manage surveys through their dashboard, and it looks like their site was roughly inserted into your Shopify admin panel.

We took a different approach: build a standalone Shopify app to make it native. It feels like part of your store, follows Shopify's design patterns, and is built specifically for ecommerce.

Shopify Plugin: Post-Purchase Survey
Post-purchase survey embedded natively in the Shopify checkout confirmation page
Shopify Plugin: 5-Point Scale + Text Comment
Every scale question automatically includes a follow-up text field for detailed feedback
Shopify Plugin: Dashboard
Dashboard showing CSAT scores, response analytics, and customer feedback with order details

It's a first step for now, but it already has what you need to start collecting feedback and tracking customer satisfaction.

FT Surveys https://apps.shopify.com/surveys-1

A
Alexandr Levayev
*feedback.tools
Start collecting user feedback