*feedback.tools

Customer Feedback Tool Alternatives

Explore how feedback.tools feedback.tools compares to other popular feedback and survey tools. Each comparison includes detailed pricing breakdowns and feature analysis to help you make an informed decision.

SurveyMonkey Alternative

SurveyMonkey is an AI-powered survey platform with access to a global research panel. feedback.tools feedback.tools offers a more affordable and focused solution for SaaS products, with AI-powered insights starting at $35/month versus SurveyMonkey's €39/month.

Key differences:

  • feedback.tools feedback.tools saves up to $768/year at 5K responses
  • Includes AI-prioritized product backlog
  • Built-in error monitoring and trend visualization

Survicate Alternative

Survicate is a comprehensive multi-channel customer feedback platform. feedback.tools feedback.tools provides a simpler, more focused approach built specifically for software development teams at a fraction of the cost.

Key differences:

  • feedback.tools feedback.tools saves up to $5,568/year at 10K responses
  • Predictable flat-rate pricing versus response-based tiers
  • Deeper AI insights with automated categorization

Hotjar Alternative

Hotjar combines heatmaps, session recordings, and surveys for behavioral analytics. feedback.tools feedback.tools focuses specifically on actionable product feedback without the complexity of multiple tools.

Key differences:

  • feedback.tools feedback.tools saves up to $6,780/year at 10K responses
  • Sentiment analysis included (Hotjar requires Business plan)
  • AI-prioritized backlog for product teams

Refiner Alternative

Refiner is an in-app survey tool with advanced user targeting based on MAU (Monthly Active Users) pricing. feedback.tools feedback.tools offers simpler setup with flat-rate pricing that's better suited for products with sporadic user activity.

Key differences:

  • feedback.tools feedback.tools saves $576/year with flat-rate pricing
  • No MAU tracking complexity
  • Automatic sentiment analysis (not available in Refiner)

Delighted Alternative

Delighted is an experience management platform focused on CX methodologies. Note: Delighted is shutting down on June 30, 2026.

Key differences:

  • feedback.tools feedback.tools is built for the long term
  • Includes data export (not available in Delighted)
  • AI-powered insights and product backlog
  • Saves up to $2,568/year at 500 responses

Canny Alternative

Canny is a product feedback and roadmap management tool focused on public boards and voting. feedback.tools feedback.tools offers a more affordable solution with AI-powered insights built specifically for SaaS products.

Key differences:

  • More affordable pricing for growing teams
  • AI-powered sentiment analysis and categorization
  • In-app survey widgets with multiple question types

UserVoice Alternative

UserVoice is an enterprise feedback management platform with roadmapping and ticketing features. feedback.tools feedback.tools provides a simpler, more focused approach at a fraction of the cost.

Key differences:

  • Significantly lower cost for similar feedback collection
  • Faster setup without enterprise complexity
  • AI-prioritized product backlog included

Zonka Feedback Alternative

Zonka Feedback is a multi-channel survey platform with CX metrics support. feedback.tools feedback.tools offers a simpler setup focused on SaaS products with AI-powered insights.

Key differences:

  • Purpose-built for software product teams
  • AI-powered backlog prioritization
  • More affordable flat-rate pricing

SmartSurvey Alternative

SmartSurvey is a UK-based survey platform with GDPR compliance focus. feedback.tools feedback.tools offers a modern AI-powered feedback solution purpose-built for SaaS product teams.

Key differences:

  • AI-powered product backlog and insights
  • In-app widget with multiple survey types
  • More affordable for SaaS-specific use cases

Qualaroo Alternative

Qualaroo is an in-app survey tool with advanced targeting and AI analysis. feedback.tools feedback.tools provides comparable targeting capabilities with a more affordable flat-rate pricing model.

Key differences:

  • Flat-rate pricing versus per-response costs
  • AI-prioritized product backlog
  • Built-in error monitoring and trend visualization

Retently Alternative

Retently is a customer experience platform focused on NPS, CSAT, and CES surveys. feedback.tools feedback.tools supports the same metrics with AI-powered insights at a more competitive price point.

Key differences:

  • More affordable pricing for comparable features
  • AI-powered sentiment analysis included
  • Integrated product backlog prioritization
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