
User Feedback Toolkit
Our tools bridge the gap between your product and your users, delivering the insights you need to truly understand their experience.
Web Surveys
Collect user feedback and analyze it with AI. Quick and easy setup.
Assistants
Smart tools that make big tasks simple.
Resources
Marketing basics you should know.
What is CES?
Measures how easy it was for a user to complete a task.
What is CSAT?
Measures how satisfied customers are with a product or service.
What is NPS?
Measures how likely customers are to recommend a product or service to others.
Feedback strategies to help you reach your goals.
- Jul 2, 2025
Customer Feedback Loop: The Continuous Process That Drives Growth
Users are telling you exactly how to improve your product. Build a continuous pipeline that captures feedback, spots patterns with AI, and ships exactly what users need.
- Jul 2, 2025
NPS vs CSAT: Which Customer Satisfaction Metric Actually Drives Results?
Choose the right satisfaction metric for your product. Learn when to use NPS vs CSAT and how to turn scores into actionable improvements.
- Jun 24, 2025
Close-Ended Questions
Turn vague feedback into clear, actionable data using structured survey questions that give website owners measurable insights instead of generic responses.